|
| © Pilot ERP Software, LLC Privacy Policy | Terms and Conditions | Contact Us |
| Features |
|
Pilot ERP is a fully integrated ERP manufacturing software system with Sales &
CRM, Manufacturing, Job Costing, Inventory/Warehouse control, Purchasing, AR,
AP, Accounting and more. Designed for the Small to Medium sized
manufacturer or distributor, Pilot ERP provides all the functionality you would
expect to find in ERP packages used by large companies at a fraction of the
cost. Avoid high startup and maintenance fees associated with other ERP
packages by choosing Pilot ERP!
| What is Pilot ERP? |
| NEWS |
"Spend time managing your business...
...NOT your software."
...NOT your software."
(512) 535-4201
Designed to meet the needs of a growing company
Software for Manufacturers
and Distributors
and Distributors
Get a handle on your costs and increase productivity
Streamline your business by using one system
Outgrowing Quickbooks?
Upgrade to Pilot ERP for
better inventory control,
job costing and
consolidate all of your
organizations processes
into one application.
Upgrade to Pilot ERP for
better inventory control,
job costing and
consolidate all of your
organizations processes
into one application.
|
|
| What are the system requirements for Pilot ERP? |
- Pilot ERP operates on Windows 98, Me, NT, 2000, XP, Vista, Windows 7, 2008
Server or a 100% compatible operating system. The minimum system
requirements are a Pentium II 450 mhz, AMD Athlon or similar processor, 500
Mb RAM, at least 50 MB available on hard drive.
Processor: 2Ghz 1Ghz
Processor Type: Pentium IV Pentium IV (or better)
RAM: 2GB 1GB
Available Space on Hard Disk: 100 MB 10 MB
| How often is Pilot ERP updated, and how are updates handled? |
- Updates are distributed online and you will receive notification through Pilot ERP
when an update to your version is available. The update can be downloaded by
the system administrator directly from Pilot ERP or through our website.
| How do I contact Technical Support? |
- For support on Pilot ERP or questions about the software, you can email us at
sales@piloterp.com or call us at (512) 535-4201. If you currently have support
with Pilot ERP Software, you can also log into our customer support portal here.
| Does Pilot ERP Software offer on-site consulting or training? |
- Yes! You can arrange to have one of our certified trainers visit you for help
installing, configuring and training your staff on Pilot ERP. To request a visit or
inquire about this service, please fill out the training request form here.
You can also email us for additional information at: sales@piloterp.com or
call us at (512) 535-4201.
| Do you offer custom report writing services for Pilot ERP? |
- Yes! Custom reports can be written and integrated into Pilot ERP. To request
an estimate for a report, please send specifications to: sales@piloterp.com
or call us at (512) 535-4201.
| Will Pilot ERP run on a Mac? |
Solutions for Mac owners with an Intel-based Mac computer could be to run
Bootcamp, or use virtualization software such as VMWare or Parallels:
http://www.apple.com/macosx/compatibility/
http://www.vmware.com/products/fusion/
http://www.parallels.com/products/desktop/
Bootcamp is Apple's solution and requires the Mac owner to have OS X 10.6 and
for the user to restart their machine into the Windows operating system. The
other two solutions run while the computer is within the Mac operating system.
Each of these three solutions requires the customer to purchase a full copy of
Windows XP SP2, Windows Vista, or Windows 7.
Bootcamp, or use virtualization software such as VMWare or Parallels:
http://www.apple.com/macosx/compatibility/
http://www.vmware.com/products/fusion/
http://www.parallels.com/products/desktop/
Bootcamp is Apple's solution and requires the Mac owner to have OS X 10.6 and
for the user to restart their machine into the Windows operating system. The
other two solutions run while the computer is within the Mac operating system.
Each of these three solutions requires the customer to purchase a full copy of
Windows XP SP2, Windows Vista, or Windows 7.
I have questions on how to install or configure Pilot ERP.
Please review our Installation Instructions.
If you still have questions or need help, please contact support@piloterp.com or
call 512-535-4201.
How is annual licensing handled?
If you purchase a Pilot ERP system, we will never turn the software off, and you
are free to use it for as long as you wish to do so. Your initial purchase entitles
you to a full year of program updates and support. Thereafter, the license
renews at 15% of the original system price. Renewing the license entitles you to
continued software updates and technical support. If you choose not to renew
the license, you will no longer receive software updates, but support is still
available per incident, paid with a credit card.
How are software returns handled?
All sales are final, and there are no returns or refunds for any purchase.
Is there a User’s Manual for the software?
Yes. You can download the current manual (PDF format) here: User Manual
Do I have to use Pilot’s Accounting System?
No. Although Pilot ERP has a fully integrated Accounting package that provides
all of the basic functionality required to run a business financially, our Accounting
Interface is designed to allow companies to use Pilot for inventory control,
purchasing, manufacturing, etc., but feed this data automatically to other
Accounting systems, including QuickBooks and Peachtree.
Does Pilot ERP provide customer references?
No. We keep the names and contact information of our customers confidential.
We strive to give companies evaluating our software every opportunity for an in-
depth analysis of the system. This includes the ability to download and work in a
fully-functioning copy of Pilot, as well as unlimited pre-sale access to our Sales
and Support staffs via email, phone or personal Web demos.
Can Pilot be hosted remotely or moved to “The Cloud”?
Yes, absolutely! More and more companies are balking at the expense (and
headaches) of maintaining their own computer hardware and network. We have
partnered with the experts at TTS Host to provide our users powerful, cost
effective, remote-hosted solutions. You can access your Pilot system anytime,
anywhere. For more information and pricing, please contact TTS at
customerservice@ttshost.com.
Is integration possible between my web site and Pilot?
Yes. Our Pilot Website Software product is an add-on for the basic Pilot system
that allows seamless, turn-key integration between a user’s web site and Pilot
ERP. For more information and a complete listing of functions, please see our
web site: Pilot ERP Customer Web Portal
Please review our Installation Instructions.
If you still have questions or need help, please contact support@piloterp.com or
call 512-535-4201.
How is annual licensing handled?
If you purchase a Pilot ERP system, we will never turn the software off, and you
are free to use it for as long as you wish to do so. Your initial purchase entitles
you to a full year of program updates and support. Thereafter, the license
renews at 15% of the original system price. Renewing the license entitles you to
continued software updates and technical support. If you choose not to renew
the license, you will no longer receive software updates, but support is still
available per incident, paid with a credit card.
How are software returns handled?
All sales are final, and there are no returns or refunds for any purchase.
Is there a User’s Manual for the software?
Yes. You can download the current manual (PDF format) here: User Manual
Do I have to use Pilot’s Accounting System?
No. Although Pilot ERP has a fully integrated Accounting package that provides
all of the basic functionality required to run a business financially, our Accounting
Interface is designed to allow companies to use Pilot for inventory control,
purchasing, manufacturing, etc., but feed this data automatically to other
Accounting systems, including QuickBooks and Peachtree.
Does Pilot ERP provide customer references?
No. We keep the names and contact information of our customers confidential.
We strive to give companies evaluating our software every opportunity for an in-
depth analysis of the system. This includes the ability to download and work in a
fully-functioning copy of Pilot, as well as unlimited pre-sale access to our Sales
and Support staffs via email, phone or personal Web demos.
Can Pilot be hosted remotely or moved to “The Cloud”?
Yes, absolutely! More and more companies are balking at the expense (and
headaches) of maintaining their own computer hardware and network. We have
partnered with the experts at TTS Host to provide our users powerful, cost
effective, remote-hosted solutions. You can access your Pilot system anytime,
anywhere. For more information and pricing, please contact TTS at
customerservice@ttshost.com.
Is integration possible between my web site and Pilot?
Yes. Our Pilot Website Software product is an add-on for the basic Pilot system
that allows seamless, turn-key integration between a user’s web site and Pilot
ERP. For more information and a complete listing of functions, please see our
web site: Pilot ERP Customer Web Portal
What are the minimum requirements for terminal services on a
hosted Pilot ERP application?
We have found that simple allocation of bandwidth at the local level (your ISP)
can be based off of a simple set of variables. Please use the following
variables (based on a per user basis) to calculate your bandwidth needs:
Low Volume and Low Graphical Programs
-56-64kbit is a commonly used value in these calculations. (Examples include:
MS Access, Pilot ERP Software, QuickBooks, MS Dynamics NAV, etc.)
High Volume and High Graphical Programs
-With graphics intense applications please use 128-256kbit. (Examples include:
Web-based Applications, MS SharePoint, MS Dynamics CRM, etc.)
Example:
Let’s say that you had 10 Pilot users. You would need bandwidth that was equal
to 640 K of bandwidth. Typical home DSL lines offer 1.5 Mb Download and 800
Mb Upload. Typical Business DSL lines offer 4 Mb Download and 2 Mb Upload.
This assumes that everyone is working on the network at one time (this does
not apply to most companies). As a general rule, Terminal Services or Remote
Desktop Protocol (RDP) uses only a small amount of bandwidth.
TTS HOST allows 1.5 Mb constant flow for each dedicated server without
customization and you can use the same formula for your Dedicated and
Managed Server.
We would like to use Ship Rush to integrate our shipments and freight
charges into Pilot ERP. Do we purchase Ship Rush through Pilot ERP
Software?
No. Ship Rush is sold and licensed directly through Z-Firm, the company that
develops and supports Ship Rush. There is nothing that you need to do in your
Pilot program, aside from purchasing and installing Ship Rush. You can contact
Ship Rush via email at info@zfirmllc.com, or via telephone at (206) 812-7874 .
For UPS shippers, please be aware that Pilot users need to purchase Ship Rush
UPS Pro. Ship Rush UPS Pro requires that you have a daily pickup service
account. A daily pickup UPS account is currently a requirement to even setup
the software, even if shipments will be Collect or Third Party Billing. This is a
UPS, not a Pilot or Ship Rush, requirement.
hosted Pilot ERP application?
We have found that simple allocation of bandwidth at the local level (your ISP)
can be based off of a simple set of variables. Please use the following
variables (based on a per user basis) to calculate your bandwidth needs:
Low Volume and Low Graphical Programs
-56-64kbit is a commonly used value in these calculations. (Examples include:
MS Access, Pilot ERP Software, QuickBooks, MS Dynamics NAV, etc.)
High Volume and High Graphical Programs
-With graphics intense applications please use 128-256kbit. (Examples include:
Web-based Applications, MS SharePoint, MS Dynamics CRM, etc.)
Example:
Let’s say that you had 10 Pilot users. You would need bandwidth that was equal
to 640 K of bandwidth. Typical home DSL lines offer 1.5 Mb Download and 800
Mb Upload. Typical Business DSL lines offer 4 Mb Download and 2 Mb Upload.
This assumes that everyone is working on the network at one time (this does
not apply to most companies). As a general rule, Terminal Services or Remote
Desktop Protocol (RDP) uses only a small amount of bandwidth.
TTS HOST allows 1.5 Mb constant flow for each dedicated server without
customization and you can use the same formula for your Dedicated and
Managed Server.
We would like to use Ship Rush to integrate our shipments and freight
charges into Pilot ERP. Do we purchase Ship Rush through Pilot ERP
Software?
No. Ship Rush is sold and licensed directly through Z-Firm, the company that
develops and supports Ship Rush. There is nothing that you need to do in your
Pilot program, aside from purchasing and installing Ship Rush. You can contact
Ship Rush via email at info@zfirmllc.com, or via telephone at (206) 812-7874 .
For UPS shippers, please be aware that Pilot users need to purchase Ship Rush
UPS Pro. Ship Rush UPS Pro requires that you have a daily pickup service
account. A daily pickup UPS account is currently a requirement to even setup
the software, even if shipments will be Collect or Third Party Billing. This is a
UPS, not a Pilot or Ship Rush, requirement.